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The Sims 3 Crash Log Analyzer

by FordGT90Concept Posted 20th Aug 2010 at 10:11 PM - Updated 15th Aug 2014 at 7:07 PM by FordGT90Concept
2181 Comments / replies (Who?) - 21 Feedback Posts, 2 Thanks Posts
I will no longer be watching the comments page after The Sims 4 launches on September 4, 2014.

Translations:
-Deutsch

Summary:
The Sims 3 Crash Log Analyzer (CLA) parses crash logs (xcpt*.txt) in the the Documents\Electronic Arts\The Sims 3 directory. It then attempts to discover what most likely caused the crash which CLA displays under the "Likely Cause" column.

This is a tool to help diagnose crashes. It is not a miracle worker.






System Requirements:
-Microsoft .NET Framework 4.0 Client Profile. Mac OS X is not supported.
-An internet connection is required to get the names of The Sims 3 executables. If you don't have an internet connection, it will ask for a "*.plf" file. Download the current version here and point to it when it requests it.


Usage:
Upon opening CLA, you will see a list of crashes and their likely causes. You can click on the corresponding buttons under solutions for assistance in solving those specific issues. If you are getting a lot of "Unknowns," you may either click on "Export to Text File" which prompts you to save it or click on "Copy BB Code" which copies the data to your clipboard to be pasted in the comments (see below) or the official Sims 3 Forums.

CLA does not delete any logs by default. If you wish to delete the logs, you can do so under the File menu.

Please note that download threads are not for game help and support.

While this program can be helpful in troubleshooting certain issues with your game, download threads are not meant to provide solutions to game problems. Please do not post your crash log stuff here to ask for further help - please use the Help section here at MTS, starting with this: Game Help:Sims 3 Game Problemwiki and following the instructions, each step, in order. This FAQ: Game Help:Sims 3 Crashingwiki can also be helpful. If you continue to have problems even after trying ALL of the steps in the above-linked two FAQs, you can post a new thread in the Help Q&A forums (there's a link at the top of every FAQ) and we will be happy to offer you help for your problems one-on-one. Make sure to include a detailed list of everything you've tried to fix the problem (not just "I've done the FAQs" but a description of the steps you took, in your own words) as well as the summary version of your system specs, using the form you can copy-paste from this page: Game Help:System Specswiki


Unknown Crashes:
If you are getting a lot of unknown crashes, you can use the "Copy to Clipboard" button and paste the results in the comments section.

This information may be used to expand the library of crashes the application can recognize.

Please be aware that is it very unlikely reporting unknown crashes will result in good, immediate advice to fix the crashes. I would recommend looking here for a list of things to try to fix the problem. If you happen to figure out what fixed the crashes you reported previously, please provide an update so that I can perhaps automate the detection of that specific type of crash for people that experience the same problem.


Additional Credits:
Sim Jett and members of the official The Sims 3 forums for testing and research.
Tags: #crash, #logs, #xcpt, #ts3, #sims 3, #dep, #laa, #error 12

Operating System: Windows
Utility Type: Miscellaneous
Plugin Type: Not Applicable

You must have the expansion or stuff packs listed below installed to use this custom content. Please see the post text for any exceptions.

TS3 Base Game

You need to be a Registered Member to be able to download from MTS. Registration allows you to thank and leave comments for the creators, see your download history, participate in the discussions and much more!

Basic Download and Install Instructions:

1. Download: Click the download link to save the .rar or .zip file(s) to your computer.

2. Extract: Use WinRAR (Windows) or Stuffit (Mac) to extract the .package file(s) from the .rar or .zip file(s).

3. Install the Microsoft .NET Framework 4.0 Client Profile if you don't have it already. Other than that, extract, run, and delete when done.

Need more information?
 
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2181 Comments / Replies (Who?) - 1862 Feedback Posts, 270 Thanks Posts
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Scholar
#301 Old 23rd Nov 2010 at 9:22 PM
Thanks for this new info.The worst would be something wrong with the graphic card,since its such an expensive component.

"My" computer guy will take my computer to his workshop in the next days (or weeks...) when he will receive my future Windows 7.He is aware of my Sims addiction and of my issues....He will make a complete "check up" of the computer before installing the new os.

I'll make all tests with OCCT,but then I'll wait for the ram because I am unable to take ram sticks (or anything else) out of the computer...I am just a poor basic computer user !!!

Big thank you !
Lab Assistant
DELETED POST
25th Nov 2010 at 5:29 PM Last edited by Wojtek : 20th Oct 2011 at 9:21 PM.
This message has been deleted by Wojtek. Reason: No pain no gain
Scholar
Original Poster
#302 Old 26th Nov 2010 at 10:28 AM
DasmX86Dll.dll is a diagnostic file used to disassemble the code so it is easier to process. It's nothing to be concerned about.


Try removing all your custom content. That's the only INT_DIVIDE_BY_ZERO I've seen which means it isn't likely to be caused by the game or I'd have seen a lot more of them by now.
Test Subject
THANKS POST
#303 Old 28th Nov 2010 at 2:30 AM
[UNKNOWN] 20-Nov-10 2:30:48 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.125
Installed RAM: 3.25 GiB
TS3 Free VM: 1.17 GiB / 3.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x79cc0778
Crash Address: 0x0046e4be "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x0006d4be

[UNKNOWN] 20-Nov-10 3:53:23 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.125
Installed RAM: 3.25 GiB
TS3 Free VM: 1001 MiB / 3.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x88a90000
Crash Address: 0x00a981aa "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x006971aa

[UNKNOWN] 20-Nov-10 9:45:39 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.125
Installed RAM: 3.25 GiB
TS3 Free VM: 1.04 GiB / 3.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x000407a6
Crash Address: 0x00a9957f "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x0069857f

[UNKNOWN] 20-Nov-10 11:08:04 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.125
Installed RAM: 3.25 GiB
TS3 Free VM: 1.24 GiB / 3.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x000a5eac
Crash Address: 0x00a902fb "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x0068f2fb

[UNKNOWN] 27-Nov-10 7:23:40 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.125
Installed RAM: 3.25 GiB
TS3 Free VM: 1.05 GiB / 3.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a93eb0 "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x00692eb0

I'm still going through the posts to see if anyone else has the same number crashes as me. What I'm confused about is that it's a different number each time. Is it cc?

Thank you SO much for this tool by the way. It helped fix other crashes and so far this is the only one I haven't been able to fix myself. Thank you also for all the support.
Scholar
Original Poster
#304 Old 28th Nov 2010 at 4:16 AM
Playing the game without custom content is the first thing you should try. Seeing how your crashes are relatively close together, yet extremely varied, I wouldn't rule out hardware problems.
Top Secret Researcher
DELETED POST
4th Dec 2010 at 8:07 PM Last edited by varpunen : 4th Dec 2010 at 8:28 PM.
This message has been deleted by varpunen.
Test Subject
THANKS POST
#305 Old 5th Dec 2010 at 3:15 AM
Well cleared out cc and ran without, still got a crash. I've noticed that it only crashes in build/buy mode, which would make me think cc. :/ This is with 6.1.

I at least got a different crash lol. Is this a memory one?

[UNKNOWN] 03-Dec-10 7:31:30 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe
TS3 Version: 0.2.0.128
Installed RAM: 3.25 GiB
TS3 Free VM: 732 MiB / 3.00 GiB
Crash Type: STACK_OVERFLOW
Crash Address: 0x735f4ef0 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll":0x0001:0x00013ef0

Also, I have 4 gb of ram, do you know why it only sees 3? Is the other one maybe reserved for operating system or something?
Scholar
Original Poster
#306 Old 6th Dec 2010 at 3:12 AM
If you have Windows Vista 32-bit, it is likely to only go up to 3 GiB (IncreaseUserVA 3072). If Windows Vista 64-bit, it may have defaulted to 3 GiB because of only having 4 GiB of memory installed.

I'm still thinking that is caused by hardware problems. If you want to test it...

1. OCCT to verify the CPU is good. Two hours is usually sufficient but if it lasts 4 hours without errors, it pretty much completely rules out the CPU. Note the max temperature.

2. FurMark to verify the GPU is good. Half an hour is sufficient but an hour is preferred. You'll want to look for anything out of the ordinary while the furry dounut is spinning like lines across the screen, splotches appearing, or anything else that looks odd. Again, note the max temperature before closing it.

3. memtest86+ to verify the RAM is good. Make sure it completes 1 pass but 3 is preferred. Note how many errors and ECC errors were caught before closing it.
Top Secret Researcher
#307 Old 6th Dec 2010 at 9:05 PM
Okay, I get this message:
"Large address aware/UserVA - Increase UserVA to 3072"
What does it mean and how to correct that? Thanks.

Here's some stats:

[System info]
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 5898
Memory load: 72%
Total physical memory: 3325 Mb
Available physical memory: 906 Mb
Total page file memory: 6878 Mb
Available page file memory: 3105 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 304 Mb

[Exception info]
date: 2010-12-06
time: 22.48.01
type: ACCESS_VIOLATION reading address 0x01a1847e
address: 0x00cca892 "C:\Program Files\Electronic Arts\The Sims 3 Late Night\Game\Bin\TS3EP03.exe":0x0001:0x008c9892

SmilingJack: "Blood! It's your new leg of lamb, your new champagne."
Vampire: The Masquerade - Bloodlines World Project

My Music Videos: PolarDove's Channel
Scholar
Original Poster
#308 Old 6th Dec 2010 at 10:49 PM
Follow the directions for your operating system here:
http://www.simswiki.info/wiki.php?t...erating_Systems

You'll want to go with the 4 GiB option.
Top Secret Researcher
#309 Old 6th Dec 2010 at 11:53 PM
Alright, I'll do that. Thank you so much.

SmilingJack: "Blood! It's your new leg of lamb, your new champagne."
Vampire: The Masquerade - Bloodlines World Project

My Music Videos: PolarDove's Channel
Test Subject
#310 Old 7th Dec 2010 at 3:05 AM
Hi, I'm getting an absurd amount of crashes while I'm playing the game (the game crashes between 1-2 hours of playing). I have a iMac, and I'm not using your tool - I just don't know where else to go to for help.

I have Base, WA
I have CC (a selection of various things) & my game is patched to 2.13.6.009001
Processor Name: Intel Core 2 Duo
Processor Architecture: ???
Graphics Processor: ATI Radeon HD 4670

[Build info]
Application: Sims3
BuildTime: 2010-11-22-1441
BuildUser: codebuilder
BuildHost: SIMS-BUILD144
BuildConfig: Release
BuldVersion: 0.2.0.128
Commandline: C:\Program Files\Electronic Arts\The Sims 3 World Adventures\Game\Bin\TS3EP01.exe -f


[System info]

EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 2
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 5
Processor revision: 5898
Memory load: 71%
Total physical memory: 4106 Mb
Available physical memory: 1161 Mb
Total page file memory: 6154 Mb
Available page file memory: 2341 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 850 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3 World Adventures\Game\Bin\TS3EP01.exe
App version: 0.2.0.128

[Exception info]
date: 2010-12-06
time: 18.25.15
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x707a7480 <unknown module>

Thank you in advance for ANY help you can give me.
Scholar
Original Poster
#311 Old 7th Dec 2010 at 5:03 AM
Looks like that specific crash could be DEP related. More info here:
http://www.simswiki.info/wiki.php?t...tion_Prevention

Could you click on the Copy to Clipboard or Save to Text File option and paste the results in your reply. It consolidates the important information (custom content count, summary of crashes, expansions installed, version numbers, architecture, etc.).
Field Researcher
#312 Old 8th Dec 2010 at 1:33 PM
Hey .

I've spent the better part of two days using this and going through my custom content. Is there something I can do to figure out what file is causing my issues? None of the mod compatibility things came up with anything so I ended up updating everything and removing anything I barely used or could live without.

I have no idea what caused the issue but I seem to have fixed it. I'm just curious because the log said this:
Quote:
[Exception info]
date: 2010-12-08
time: 19.35.27
type: ACCESS_VIOLATION reading address 0x00000007
address: 0x00a945cb "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006935cb


What's an access violation? Is there anything in particular which may cause it? Is there anything I can do to prevent it?

Thanks in advance :D.

Jade Elizabeth (Alundra)
Just call me Al
See Hunaki La
Scholar
Original Poster
#313 Old 8th Dec 2010 at 5:57 PM
That is basically "error 7" and I think yours might be the first. An access violation means the application attempted to read from a memory address it doesn't have permission to read from.

Could you post the entire summary by clicking on Copy BB Code or Save to Text File and pasting the contents in your reply? I can eliminate most causes except custom content that way.
Field Researcher
#314 Old 9th Dec 2010 at 4:22 AM Last edited by Alundra : 9th Dec 2010 at 9:52 AM.
Alright .

I'll attach all the logs, some of them have stack data and stuff which I didnt see until just now because the program said my issue was custom content....and I didnt know how to read the logs myself until last night lol.

I'm also attaching the older ones (going back to July) because it seems this has been ongoing and I dont know if they hold any valuable information or not so I figured better to send you too much than too little since I'm trying to help :D.

If you need anything else feel free to ask . I can give my CC lists too .


P.S: I dunno why the logs are saying I'm running Vista, I'm running Windows 7 Home Premium 64 bit.

Jade Elizabeth (Alundra)
Just call me Al
See Hunaki La
Scholar
Original Poster
#315 Old 9th Dec 2010 at 5:14 AM Last edited by FordGT90Concept : 9th Dec 2010 at 4:33 PM.
I didn't want you to attach the logs. I need you to run CLA, click on the "Copy to Clipboard" button, and paste it in your reply.

Logs do not include processor, processor architecture, graphics processor, a list of games installed, the version of each, the count of custom content, and types of errors specific to your system.

CLA will parse all xcpt...txt in your Sims 3 directory.


OS version number: 6.1.7600 is Windows 7.
Field Researcher
#316 Old 9th Dec 2010 at 10:56 AM
Oh, sorry I misunderstood . I removed the files, but the name in them is my pen name so it's alright .

On the OS, the logs literally said "vista"....that's what I meant.

Thanks again, sorry about the mix up.

--------------------------------------------------------------------
Processor Name: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Processor Architecture: AMD64
Graphics Processor: Intel(R) HD Graphics

Games Installed: The Sims™ 3 (1.18.9.009001), The Sims™ 3 World Adventures (2.13.6.009001), The Sims™ 3 Ambitions (4.6.6.009001)
Custom Content: Yes (197 found)

[WARNING CUSTOM CONTENT] 08-12-10 6:55:11 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.128
Installed RAM: 2.87 GiB
TS3 Free VM: 3.34 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a946a0 "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006936a0

[WARNING CUSTOM CONTENT] 08-12-10 6:57:27 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.128
Installed RAM: 2.87 GiB
TS3 Free VM: 3.33 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a945cb "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006935cb

[WARNING CUSTOM CONTENT] 08-12-10 6:59:50 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.128
Installed RAM: 2.87 GiB
TS3 Free VM: 3.31 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a945cb "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006935cb

[WARNING CUSTOM CONTENT] 08-12-10 7:04:45 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.128
Installed RAM: 2.87 GiB
TS3 Free VM: 3.34 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a945cb "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006935cb

[WARNING CUSTOM CONTENT] 08-12-10 7:35:27 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe
TS3 Version: 0.2.0.128
Installed RAM: 2.87 GiB
TS3 Free VM: 3.27 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000007
Crash Address: 0x00a945cb "C:\Program Files (x86)\Electronic Arts\The Sims 3 Ambitions\Game\Bin\TS3EP02.exe":0x0001:0x006935cb

Jade Elizabeth (Alundra)
Just call me Al
See Hunaki La
Scholar
Original Poster
#317 Old 9th Dec 2010 at 4:37 PM
It might be a corrupt save but more likely, one of the custom content you have installed is incompatible corrupt/incompatible with the latest round of updates. The first thing I would try doing is removing all custom content to see if it fixes it. If not, try making a new neighborhood/save to eliminate a corrupt save as the cause.
Test Subject
#318 Old 15th Dec 2010 at 9:22 AM
Hi, is this thread still active? Been having huge issues with crashes under 5min. Exhausted all possibilities... Details here: http://www.modthesims.info/showthread.php?t=428187

Ran the crash log analyser and it's telling me I have "insufficient memory installed."

[System info]
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 3
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 15
Processor revision: 17155
Memory load: 60%
Total physical memory: 2046 Mb
Available physical memory: 817 Mb
Total page file memory: 3938 Mb
Available page file memory: 2952 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 1119 Mb

[Exception info]
date: 2010-12-15
time: 20.21.08
type: ACCESS_VIOLATION reading address 0xd586a8d4
address: 0x009f2f1a "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x005f1f1a

How can I have not enough memory installed when I had 817mb available on crash?
Test Subject
#319 Old 15th Dec 2010 at 9:51 AM Last edited by kostako : 15th Dec 2010 at 9:53 AM. Reason: correct wording
The crashes are all pretty much 5 or so minutes into the game. The last one I noticed it hung for a split second before it crashed, and only crashed when i clicked after the hang recovered. Really annoying that I can't even play the game as it is. I mean GTAIV runs ok on this thing, little slow but playable...

Anyways, anything you could tell me would be much appreciated.
Cheers.

---------------------------------------------------------------------------

Processor Name: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Processor Architecture: x86
Graphics Processor: NVIDIA GeForce 8600 GT

Games Installed: The Sims™ 3 (1.0.631.00002)
Custom Content: No

[WARNING INSUFFICIENT MEMORY] 12/15/2010 7:49:40 PM
OS Version: 5.1.2600
Installed RAM: 2.00 GiB
TS3 Free VM: 1.12 GiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x0010a72f
Crash Address: 0x0068b951 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x0028a951

[WARNING INSUFFICIENT MEMORY] 12/15/2010 8:21:08 PM
OS Version: 5.1.2600
Installed RAM: 2.00 GiB
TS3 Free VM: 1.09 GiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0xd586a8d4
Crash Address: 0x009f2f1a "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x005f1f1a

[WARNING INSUFFICIENT MEMORY] 12/15/2010 8:49:01 PM
OS Version: 5.1.2600
Installed RAM: 2.00 GiB
TS3 Free VM: 1.05 GiB / 2.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000014
Crash Address: 0x00b9ca36 "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x0079ba36
Scholar
Original Poster
#320 Old 15th Dec 2010 at 7:54 PM
First, you need to get your game updated. You are running the very first release of the game. This will make the game current:
http://akamai.cdn.ea.com/eadownload...9002_Update.exe


Failing that, it looks to me like you need more RAM. There's not enough memory installed to run Windows, your side programs, and The Sims 3. The Sims 3, by itself, can use over 2 GiB of RAM. You only have 2 GiB total installed, unfortunately. I would highly recommend upgrading your computer's RAM to 4 GiB total.
Scholar
#321 Old 15th Dec 2010 at 10:45 PM
Hi FordGT,
Today no crash...Just some news.After some hesitations I thought I had to inform you :

Last week my computer guy made a complete check up and found out that my harddrive was no more good ....Well, I had to buy a new one and have now Windows 7 - 64 - with 8 GB of ram.

Then I have played and played...The game works like a charm ! I didn't experience such a happiness since "Ambitions".While I always launched the game with pounding heart,I feel now secure and enjoy it deeply.

Maybe the crashes were caused by this harddrive failure.I wonder if it could be possible to connect the previous errors with this hardware problem ( all other components were OK).

Besides I have the impression that 8 gb ram instead of 4gb help a lot.The loading time has decreased.

Thanks for all your precious help (and for the Patch Downloader too)
Scholar
Original Poster
#322 Old 15th Dec 2010 at 11:52 PM
That is helpful. It might mean 0x24 and/or 0x14 are read/write errors on the hard drive. You were the only one to experience those errors. I have made note of this in my documentation. Thanks again.
Field Researcher
#323 Old 16th Dec 2010 at 11:52 AM
Quote:
Originally Posted by FordGT90Concept
It might be a corrupt save but more likely, one of the custom content you have installed is incompatible corrupt/incompatible with the latest round of updates. The first thing I would try doing is removing all custom content to see if it fixes it. If not, try making a new neighborhood/save to eliminate a corrupt save as the cause.


Thanks for your advice :D. I think it may have been a corrupt save AND custom content because it was happening until I removed my saves.

Thanks for the tool too, it's very helpful :D.

Jade Elizabeth (Alundra)
Just call me Al
See Hunaki La
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